Tech Tips: Oct. 24, 2012

Samantha Garvey, Roving Editor Ω

Last week, IT Services changed the way to recover a forgotten password to your myTRU account. Previously, a student had to answer five questions or contact IT Services directly. Now, much like online banking, you will be asked to provide a secondary email account. Click the forgot password link and an email will be sent with a new password to your secondary account.

If you haven’t already done so, you can forward emails from your myTRU account to another address. Under the email icon on the home screen of myTRU, click the options tab and select the forward email option.

Ken Brooks, IT Services lab technician would like to remind students of the importance of protecting personal information.

“Don’t leave any information available,” he said, adding he thinks students don’t understand how important it is. He said he found numerous email accounts left open in the Old Main computer lab and even printouts of passports and resumes.


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